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Pricing

Published prices. Imagine that.

Most IT companies hide pricing because it changes depending on how desperate you sound on the call. Ours doesn't. Here are the actual numbers.

Essential

Core coverage for lean teams

$99 per user / month

Everything you need to stop fighting fires, for organizations that are mostly cloud-based already.

Start with Essential
  • 24/7 monitoring & alerting
  • Unlimited remote helpdesk
  • Patch management
  • Managed antivirus & EDR
  • Microsoft 365 management
  • Asset inventory & reporting
  • Business-hours response SLA
Most chosen

Fortified

Our most-chosen plan

$159 per user / month

Full managed IT plus a real security program. It's the plan most clients land on after the assessment.

Get Fortified
  • Everything in Essential
  • 24/7 SOC monitoring & response
  • Immutable backup with monthly test restores
  • Security awareness training & phishing simulation
  • Identity hardening & conditional access
  • Managed firewall & network segmentation
  • 15-minute critical response SLA
  • Quarterly vCIO strategy reviews

Regulated

For audited environments

Custom custom scoping

For organizations carrying HIPAA, CMMC, SOC 2 or NYDFS obligations where evidence matters as much as protection.

Scope a program
  • Everything in Fortified
  • Framework gap assessment & remediation
  • Continuous evidence collection
  • Policy library & attestation tracking
  • Risk register & quarterly governance
  • Audit and questionnaire support
  • Annual disaster recovery test
  • Named compliance lead

Not sure which one fits?

The assessment tells us (and you) which plan you actually need. Plenty of companies come in expecting Regulated and leave on Essential because their risk profile didn't justify more.

Included in every plan

The things that shouldn't be an upsell.

Some providers charge for each of these separately. We think that's a tell about how they see the relationship.

Unlimited remote support

No per-ticket charges, ever

Live monitoring dashboard

See what we see

Monthly reporting

Uptime, tickets, risk posture

Full documentation

Yours to keep if you leave

Pricing questions

What people ask about the numbers.

The commercial detail, answered before you have to ask on a call.

Still deciding?

A 30-minute call costs you nothing and usually answers more than an hour of reading.

Book a call

Because people have three devices now and that number keeps moving. Per-user pricing means your bill doesn't jump because someone got a tablet, and you can forecast it from headcount alone.

Anyone with a login who can contact us for support. Shared kiosk machines, servers and network gear are covered without being billed as users.

There's a one-time onboarding project fee covering discovery, documentation and deployment. It's quoted after the assessment and is typically one to two months of your recurring rate.

Hardware and software licenses, cabling and physical materials, and large projects like a full office build or a major migration. Those are quoted separately and always approved by you first.

Up at any time, effective immediately. Down at your renewal date. Most clients move up once rather than down.

Yes. Annual prepayment earns a meaningful discount. We don't offer multi-year lock-ins at a discount, because we'd rather re-earn the business each year.

Free consultation

Let's find out what's actually broken.

Most companies we talk to are carrying two or three risks they don't know about and paying for something they don't need. Thirty minutes is usually enough to find both.

  • A real conversation Thirty minutes with an engineer, not a commissioned salesperson reading from a deck.
  • An honest assessment We will tell you what is genuinely urgent and what can wait a quarter, including when the answer is 'you're fine'.
  • A written plan A prioritized roadmap and flat-rate pricing. Yours to keep whether or not you hire us.

Book your consultation

Takes under a minute

We reply within one business day. No sales sequence, no list sharing. Your details stay with us.