Managed IT Services
Your entire IT department, handled.
Proactive monitoring, patching, helpdesk and vendor management for one predictable monthly rate. We fix problems before your team ever files a ticket.
Most growing companies run IT reactively: something breaks, someone complains, a tech gets called, an invoice shows up. You pay twice: once for the downtime, once for the fix.
Here is what changes when this is handled properly:
- Issues caught and resolved before staff notice them
- One flat monthly rate covering unlimited remote support
- Every device patched, encrypted and inventoried
- A single number to call for every vendor you use
By the numbers
73%
of tickets we resolve before a user reports them
Want to know where you stand before you talk to anyone?
Run the 2-minute scorecard Everything in this service,
spelled out.
No vague bullet points. This is the actual scope of work, and it is what goes into your agreement.
24/7 proactive monitoring
Agents on every endpoint and server watching disk health, memory pressure, service failures and security events, with automated remediation for the common ones.
Unlimited helpdesk
Phone, email, chat and a self-service portal. Named engineers who learn your environment rather than a rotating queue of strangers.
Patch & vulnerability management
OS and third-party patching on a tested schedule, with monthly evidence reporting. No more six-month-old Chrome installs.
Asset lifecycle management
A live inventory of every machine, its warranty status and its replacement date, so hardware refreshes become a budget line rather than an emergency.
Vendor liaison
We hold the line with your ISP, your line-of-business software vendor and your copier company. You stop being the middleman.
Documented environment
Network diagrams, credentials, runbooks and configurations kept current, and handed to you if you ever leave.
Questions we get
about this service.
Direct answers. If yours isn't here, ask us on the call.
Still deciding?
A 30-minute call costs you nothing and usually answers more than an hour of reading.
Book a callOther things we handle.
Most clients start with one service and expand once they see how it works. There is no penalty for starting small.
Cybersecurity Solutions
Defense that holds up under audit.
Layered protection built around how attacks actually happen: identity, endpoint, email and human behavior. Monitored around the clock and documented for your insurer.
IT Outsourcing & vCIO
Senior IT leadership without the salary.
Our team operates as your IT department (strategy, budget and execution) for a fraction of the cost of hiring in-house. Co-managed if you already have staff.
Cloud & Business Continuity
Recover in hours, not weeks.
Cloud migration, Microsoft 365 management and tested backup with a defined recovery time, so a ransomware event becomes an inconvenience, not a crisis.
Compliance & Risk
Pass the audit. Keep the contract.
HIPAA, PCI DSS, CMMC, SOC 2 and cyber insurance readiness. Mapped to controls, implemented in your environment and documented with evidence.
Network & Infrastructure
Infrastructure that stops being the bottleneck.
Design, deployment and management of the wired, wireless and firewall layer, including office builds, moves and multi-site connectivity.
Let's find out what's
actually broken.
Most companies we talk to are carrying two or three risks they don't know about and paying for something they don't need. Thirty minutes is usually enough to find both.
- A real conversation Thirty minutes with an engineer, not a commissioned salesperson reading from a deck.
- An honest assessment We will tell you what is genuinely urgent and what can wait a quarter, including when the answer is 'you're fine'.
- A written plan A prioritized roadmap and flat-rate pricing. Yours to keep whether or not you hire us.
Book your consultation
Takes under a minute